If your capture tab shows “missing/invalid key” or “session expired”, it means the capture session can’t be found anymore.
TL;DR
- Re-capture and open Lliben Capture again.
- Don’t refresh the capture tab mid-flow.
Common causes
- The tab was open for a long time before you used it
- The capture tab was closed and reopened
- The page was refreshed mid-flow
- The browser cleared session state
Fastest fix
Simply take the screenshot again and reopen Lliben Capture from the new capture.
Best practices to avoid it
- Don’t refresh the capture tab while editing/exporting
- Export your result (PNG/JPG/PDF) soon after you capture
Related: